Healing Together: The Labor-Management Partnership at Kaiser Permanente (The Culture and Politics of Health Care Work)

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Description of Healing Together: The Labor-Management Partnership at Kaiser Permanente (The Culture and Politics of Health Care Work)

Kaiser Permanente is the largest managed care organization in the country. It also happens to have the largest and most complex labor-management partnership ever created in the United States. This book tells the story of that partnership-how it started, how it grew, who made it happen, and the lessons to be learned from its successes and complications. With twenty-seven unions and an organization as complex as 8.6-million-member Kaiser Permanente, establishing the partnership was not a simple task and maintaining it has proven to be extraordinarily challenging.
Thomas A. Kochan, Adrienne E. Eaton, Robert B. McKersie, and Paul S. Adler are among a team of researchers who have been tracking the evolution of the partnership between Kaiser
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Quality Management In Health Care: Principles And Methods

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Description of Quality Management In Health Care: Principles And Methods

Now in its second edition, Quality Management in Health Care: Principles and Methods addresses the mounting pressure on the health care industry to control costs while providing the highest quality care and services. In doing so, it provides students with a solid foundation in the implementation of quality improvement activities and the tools necessary to evaluate and improve their efforts toward quality of care. With an emphasis on general theory and practical applications, the text delineates the techniques that form the basis of quality management in medicine, such as group processes, process orientation, statistical process control, and statistical techniques. A clear and concise writing style and effective use of examples, illustration
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Medical Language for Modern Health Care with Student CD-ROM

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Description of Medical Language for Modern Health Care with Student CD-ROM

Combining the Time-Tested A & P Approach with a New Contextual Approach, MEDICAL LANGUAGE FOR MODERN HEALTH CARE Promotes Active Learning Chapters in the textbook are organized by body system in accordance with an overall anatomy and physiology (A & P) approach. Lessons introduce and define terminology through the context of A & P, pathology, and clinical and diagnostic procedures/tests. The organization of the body systems into chapters is based on an “outside to inside” sequence that reflects a physician’s differential diagnosis method used during an examination. To provide students with an authentic context, the medical specialty associated with each body area or system is introduced along with the anatomy and phy
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Managing Stress and Preventing Burnout in the Healthcare Workplace (ACHE Management)

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Description of Managing Stress and Preventing Burnout in the Healthcare Workplace (ACHE Management)

Stress is an easy thing to ignore. It seems normal. Everyone is stressed, right? But do you know that stress among your clinical staff and administrative employees significantly affects the quality of care patients receive? It leads to medical errors, near misses, and lower patient satisfaction. As a leader in your organization, you cannot ignore the significant impact that stress can have on organizational performance. This is not a self-help book. Rather, it is an other-help book that will explain how to evaluate and address the stress your clinicians and administrators regularly face. After making the business case for addressing stress, it explains how to reverse the burnout your employees are experiencing and reengage them in their wor
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Eat THAT Cookie!: Make Workplace Positivity Pay Off...For Individuals, Teams, and Organizations

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Description of Eat THAT Cookie!: Make Workplace Positivity Pay Off...For Individuals, Teams, and Organizations

American Journal of Nursing 2010 Book of the Year Award Winner!Make Workplace Positivity Pay Off ... For Individuals, Teams and OrganizationsIs it possible to create a positive workforce in negative times?Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first you have to get real about how tough a job in healthcare really is. About the negative things you and your staff members do to make it even tougher.In her book, Eat THAT Cookie! How Workplace Positivity Pays Off...For Individuals, Teams and Organizations, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style -after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace. (Hint: bette
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Research Administration And Management

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Description of Research Administration And Management

Research Administration and Management is written for any individual who is involved in the leadership, development, management and support of this research. The text will guide readers with information and motivation to gain further knowledge and develop their skills as research administrators. This comprehensive text provides examples of concepts and case studies, a glossary of terms and acronyms, and references to books, specific journal articles, and relevant federal regulations. Topics covered throughout range from a review of research administration, to the infrastructure necessary to support the research, to project development and post-project plans. Research Administration and Management is an excellent reference for research ma
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HIPAA: The Questions You Didn't Know to Ask

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Description of HIPAA: The Questions You Didn't Know to Ask

This pocket-sized Q&A is a quick reference to the most commonly asked questions regarding HIPAA. The new privacy and security laws within HIPAA are issues that anyone in a health-related field needs to know. This guide presents answers to the most commonly asked questions, from the basic "What is HIPAA?" to the more complex issues and breaks down all of the essential information. All health professionals.
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Fundamentals of Human Resources in Healthcare (Gateway to Healthcare Management)

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Description of Fundamentals of Human Resources in Healthcare (Gateway to Healthcare Management)

The healthcare workforce is diverse. The different scopes of practice, levels of education, and practice settings contribute to the complexity of managing this workforce. Successful healthcare managers understand the unique factors that influence the performance of their employees. This new text presents the managerial activities related to developing and maintaining the healthcare workforce. Each chapter opens with a short vignette that introduces the student to the chapter topic. On-the-page definitions of terminology and informational sidebars clarify concepts. Chapters end with discussion questions and case studies that provide practice for applying new information. The book also features a glossary of key terms. Topics covered include:
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Zapping Conflict in the Health Care Workplace

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Description of Zapping Conflict in the Health Care Workplace

Conflict-itis is everywhere ... Zapping Conflict in the Health Care Workplace breaks the code of silence surrounding the ongoing taboo subject of workplace sabotage, conflict and bullying within the professional healthcare workplace.Over 12 million women and men work in healthcare--nursing, dentistry, pharmacy and medicine. Shortages are everywhere, yet mega-thousands choose to not worked within the professional they spent years training for. Why? It's all about behaviors in the workplace.Based on two studies with over 3,000 respondents and the author's ongoing research on the topics of conflict and sabotage in the workplace, Zapping Conflict in the Health Care Workplace is a 'must have' for anyone within the leadership role.Chosen as the m
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The Seven Powers of Radical Loving Leaders

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Description of The Seven Powers of Radical Loving Leaders

Every one of the world's top leaders used seven kinds of life energy to achieve earthshaking success. In The Seven Powers of Radical Loving Leadership, renowned healthcare CEO and best-selling author Erie Chapman (Radical Loving Care) describes how healthcare leaders can engage these same forces to create organizations of peak excellence. Patients are counting on new leadership in healthcare. This book lights the way.
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Essentials of Nursing Informatics (Saba, Essentials of Nursing Informatics)

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Description of Essentials of Nursing Informatics (Saba, Essentials of Nursing Informatics)

Learn how computers and technology affect the nurse’s role in caring for the patient. Now fully updated and enhanced, the fourth edition includes new coverage of PDAs, the impact of HIPAA guidelines, patient safety issues, privacy issues, optimal use of decision support tools, and much more
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God's Hotel: A Doctor, a Hospital, and a Pilgrimage to the Heart of Medicine

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Description of God's Hotel: A Doctor, a Hospital, and a Pilgrimage to the Heart of Medicine

San Francisco's Laguna Honda Hospital is the last almshouse in the country, a descendant of the Hôtel-Dieu (God's hotel) that cared for the sick in the Middle Ages. Ballet dancers and rock musicians, professors and thieves-"anyone who had fallen, or, often, leapt, onto hard times" and needed extended medical care-ended up here. So did Victoria Sweet, who came for two months and stayed for twenty years.Laguna Honda, lower tech but human paced, gave Sweet the opportunity to practice a kind of attentive medicine that has almost vanished. Gradually, the place transformed the way she understood her work. Alongside the modern view of the body as a machine to be fixed, her extraordinary patients evoked an older idea, of the body as a ga
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Best Hospitals 2016

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Description of Best Hospitals 2016

Now in its 26th year, U.S. News' annual guide to U.S. hospitals helps both consumers and medical professionals find the best hospitals and understand the latest trends in healthcare. Created by a team of health journalists and healthcare experts, this popular guidebook provides U.S. News' exclusive rankings of the best adult hospitals and children's hospitals for cancer, orthopedics, cardiology, neurology, and other medical specialties. Plus, rankings of the best hospitals in the 100 largest metro areas, the best diet plans (as chosen by nutrition experts), and the most-recommended over-the-counter products for more than 30 common conditions and needs. Chapters include: The Patient of the Future: Dr. Eric Topol, a top healthcare thought lea
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Health Care Finance: Basic Tools For Nonfinancial Managers (Health Care Finance (Baker))

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Description of Health Care Finance: Basic Tools For Nonfinancial Managers (Health Care Finance (Baker))

This is the most practical financial management text for those who need basic financial management knowledge and a better understanding of healthcare finance in particular. Using actual examples from hospitals, long-term care facilities, and home health agencies, this user-friendly text includes practical information for the nonfinancial manager charged with budgeting. New to the Third Edition: * New chapter on “Operational Budgeting” * New chapter on “The Financial Impact of Electronic Records” * New chapter on “The Financial Impact of Information Input” * An expanded explanation of typical forms and terms of financing and equity * New Mini-Case Study “A Facility’s Conversion to Electronic Records” (c
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Computers in the Medical Office

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Description of Computers in the Medical Office

Do you want to learn about practice management and patient billing from the best? Susan Sanderson’s Computers in the Medical Office (CiMO), 9th Edition presents step-by-step instructions to complete essential medical billing tasks using Medisoft® Advanced Version 19. CiMO shows not only what to do with authentic, hands-on activities, but also why those activities are important. Learn the skills you need for your health professions career using multiple digital resources. Read and study the content more effectively—spending more time on topics you don’t know and less time on the topics you do—by using LearnSmart and SmartBook, McGraw-Hill’s revolutio
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Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices

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Description of Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices

Online health information combined with social media channels like Twitter and Facebook has created a new generation of patients. They are empowered. They have a voice in their own care that they never had before. And more are using social media and physician review sites to choose their doctor or medical practice. Given these stakes, you can't afford to leave your online reputation to chance.

Kick off your social media efforts today with Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices, a comprehensive resource not available anywhere else. In addition to unique insights from practicing physician and social media pioneer Kevin Pho, MD, this book offers doctors a
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Healthcare Strategic Planning (Ache Management)

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Description of Healthcare Strategic Planning (Ache Management)

Strategic planning is an important management tool, especially in an era of uncertainty. A sound strategic plan helps healthcare organizations thrive in dynamic environments and adapt as market conditions change. This new edition of Healthcare Strategic Planning provides the reader with practical guidance and expert insights for addressing near-term pressures, achieving long-term goals, and managing pitfalls that can derail effective planning. Descriptions, examples, and guidelines lead the reader step-by-step through a proven strategic planning process. Strategic planning in the healthcare environment has evolved since the previous editions of this book were published. This edition reinvigorates the discussion with many new ideas and addit
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